Hance Consulting FZE

United Arab Emirates

Email: info@hanceconsulting.com | hello@voicase.me

Website: www.hanceconsulting.com | www.voicase.me

VoiCase Code of Conduct

Effective Date: 1 January 2026

Version: 1.0

1. Our Commitment

VoiCase is committed to operating with integrity, professionalism, and respect for applicable laws.

This Code of Conduct reflects the standards we strive to uphold in delivering our whistleblowing and case management platform.

This Code does not create contractual obligations and may be updated from time to time.

2. Compliance with Laws

VoiCase operates in accordance with:

• UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL)
• Applicable UAE data protection and commercial laws

We expect our personnel and partners to comply with all applicable legal and regulatory requirements relevant to their roles.

3. Data Protection and Confidentiality

Due to the sensitive nature of whistleblowing reports:

• Access to client data is restricted to authorized personnel.
• Appropriate technical and organizational safeguards are maintained.
• Client data is processed solely for the purpose of delivering the Service.
• We do not sell client data.
• Clients remain responsible for determining the lawful basis for data submitted through the platform.

4. Ethical Use of Technology

VoiCase uses secure cloud infrastructure and may apply automated tools to assist in categorizing and organizing reports.

Automated tools:

• Support internal processing functions
• Do not replace human decision-making
• Do not independently produce legal or employment decisions

All investigative decisions remain the responsibility of the client organization.

5. Anti-Bribery and Fair Business Practices

VoiCase maintains a zero-tolerance approach to bribery, corruption, or improper influence.

We are committed to:

• Honest communication
• Transparent commercial practices
• Fair competition

We do not knowingly make misleading claims regarding certifications, compliance status, or technical capabilities.

6. Conflicts of Interest

Personnel are expected to avoid conflicts between personal interests and professional responsibilities.

Potential conflicts must be disclosed internally and managed appropriately.

7. Information Security

We maintain reasonable security measures designed to protect client data, including:

• Access controls
• Encryption
• Monitoring mechanisms

Security measures are reviewed periodically and updated as appropriate to the nature of the service.

8. Reporting Concerns

VoiCase encourages ethical conduct and transparency.

Concerns regarding potential misconduct involving VoiCase may be reported to:

hello@voicase.me

Reports will be reviewed appropriately and handled with discretion.

9. Updates to This Code

This Code of Conduct may be updated to reflect legal, regulatory, or operational changes.

The latest version will always be available on our website.